Order Processor – Nederlands

Order Processor – Nederlands.

Order Processor – Nederlands

Amersfoort

|

Permanent

|

Microelectromechanical Systems (MEMS)

The Company:

An International Audio Visual Company where you'll become an integral part of a motivated and robust international team comprised of enthusiastic individuals. Our sales department is organized into country teams, ensuring the delivery of optimal service, support, and solutions to our valued customers. Customer service is paramount to us, and we are on the lookout for a dedicated professional to join our team.

Key Responsibilities:

  • Serve as the primary point of contact for all customer inquiries, ensuring prompt and effective resolution.
  • Take ownership of the order flow, emphasizing the importance of timely communication on ship dates, lead times, and order status to both customers and the Sales department.
  • Demonstrate attention to detail, multitasking abilities, and the capability to determine priorities efficiently within a team-oriented environment with minimal supervision.

Qualifications:

  • Fluent in Dutch and English with excellent communication skills.
  • Strong computer skills.
  • Sense of urgency in addressing any issues that may arise.

General Responsibilities:

  • Order entry and management.
  • Proactively address order-related issues through various channels such as phone, email, and hard copy orders for customers and all departments in the Head office.
  • Provide timely and accurate information to customers and Sales regarding ship dates, planning, and product issues.
  • Collaborate with the Supervisor to expedite required products from the Overseas office.
  • Maintain daily upcoming shipment reports to monitor stock levels and process orders.
  • Handle various stock-related issues such as "stop ships," deviations, engraving orders, reschedules of new products, discontinued products, and keep customers and the Sales department informed.
  • Collaborate with Operations to ensure smooth order flow.
  • Monitor orders to ensure timely adjustments and adherence to cut-off times.
  • Maintain orderly administration within the Order Processing department.

Darwin Recruitment is acting as an Employment Agency in relation to this vacancy.

Phila Bitterhout

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