IT Analyst – Aberdeen

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Job - IT Analyst (Permanent)

Location - Aberdeen (Scotland)

Salary - 35k

Remote Work Offering - Hybrid - 3 days in the office

My client is a leading international service provider to the energy industry, they are looking to hire an IT Analyst to join their team.

KEY RESPONSIBILITIES

· Work with the business to understand and interpret their needs. Proactively identify areas of opportunity and offer advice/training to ensure maximum exploitation of approved IT technologies.

· Work with the central Infrastructure, network, desktop, and technical computing support teams in Sharjah / India to ensure compliance with global support processes and technical guidelines (e.g. hardware specification and procurement, backup

procedures, virus control, PC build, software installation and licensing, security administration etc). Maintain regular contact with the central global IT team.

· Maintain accurate and up-to-date documentation of the IT infrastructure, including PC, Printer, Network, Server, accessories inventory, third-party contractual documentation (maintenance contracts, support contacts)

· Administration of the various communication technologies in use, including maintaining the use of wireless LAN, mobile devices, and follow-me printing

ESSENTIAL QUALIFICATIONS AND SKILLS:

· Broad knowledge of office IT infrastructure/communications, including server and desktop hardware and software, and local/wide area networking technologies.

· Technical Skill - Demonstrable experience and expertise in the key technical areas (server/desktop infrastructure, LAN/WAN).

· Basic level of knowledge (installation, license management, troubleshooting) supporting specialist technical and engineering applications.

· Ability to communicate effectively with business customers and IT colleagues up to senior level

· Experience of working with a ticket system, escalating and providing information for multiple IT teams, and managing issues through to resolution.

· ITIL v3 Foundation or above is desirable

· Must have BOSIET - Basic Offshore Safety Induction and Emergency Training

· Must have HUET - Helicopter Underwater Escape Training

If this role is of interest, please send an up-to-date CV to michael.kamara@darwinrecruitment.com

Darwin Recruitment is acting as an Employment Agency in relation to this vacancy.

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