IT Support (m/f/d) in Holzkirchen

IT Support (m/f/d) in Holzkirchen.

IT Support (m/f/d) in Holzkirchen

Holzkirchen

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€0 - €0 per annum

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Contract

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Other

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For our customer - an IT service provider in Holzkirchen - we are currently looking for a IT Support (m/f/d).

Tasks and Responsibilities

  • Providing 1st/2nd level support
  • Act as the main point of contact for employees who are experiencing computer issues
  • Monitor the performance of the company's desktop infrastructure and make suggestions for improving efficiency
  • Resolve software, hardware and device issues reported by the end users
  • Installation, configuration and ongoing usability of desktop hardware and software
  • Support services for Client standard technologies including basic troubleshooting of Exchange and adds/moves/changes for AD accounts
  • Troubleshoot PC connectivity issues and network elements including ISP circuits, firewalls, network switches, wireless equipment and telephone system
  • Remote access solution (VPN) implementation and support
  • Communication with customers/end users as required, keeping them informed of incident progress, notifying them of impending changes or agreed outages
  • Advise and train staff on computer operations and software application

Requirements

  • Good understanding of Information Technology; trends, products and solutions
  • 1+ years' experience in a similar position supporting a variety of technologies and services
  • Knowledge of:
    • Windows OS (Windows 7 & 10)
    • Microsoft Office & Office 365 applications
    • PCLaptop hardware
    • PCLaptop peripherals, including printers
    • Mobile devices
    • Active Directory
  • ITIL certification and familiarity with the Service Now ticketing system is an advantage
  • Highly self-motivated and directed with a keen attention to detail
  • Customer focused with a passion and drive for customer satisfaction and delivering business values
  • A service-oriented mindset and always striving to deliver on tasks and projects
  • Ability to work independently as well as willing to follow directions and best practices
  • Great communication and interpersonal skills
  • Friendly, supportive and flexible personality with quick learning ability
  • Good team player with planning and organizing skills & multi-task

Language

Fluent German and English (written and spoken) communication skills

Are you interested?

Then apply online - your CV is sufficient. If you have any questions, please contact Mr. Kevin Winter

by email: kevin.winter@darwinrecruitment.com

or by phone +49 89 541977089

Darwin Recruitment is acting as an Employment Business in relation to this vacancy.

Apply Now

Kevin Winter

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