Looking for a contractor to assist redefining processes - Process Lead / Process Architect

• Telco / Cable experience is essential
• Needs selfstarter who can describe / design processes for a number of B2B products
• Should be able to drive a complex organization within engineering and operation
• The main projects of this department are Product development and delivery
• Focus on delivery of architecture for PE Carrier Ethernet (and SDWAN) for new partners

Deliver

• Process design for delivery
• Project design for support
• BSA CPE

Skills:

• Process architecture
• Project Management / Delivery
• To be able to define B2B business processes and documentation for including ticketing systems following ITIL .
• To be able to support ad-hoc activities like driving process tests for B2B services within operations and engineering using project management (Prince 2) skills from UAT to ORT
• Define, create, communicate and maintain taxonomies, repositories, workflows, and IT / Telco governance processes that reflect industry best practices
• Design Test planning and execution for processes
• Able to build bridges between multi-domains like, Opco and Technology, Business and CNO -> proven experience within Telco
• Define, design and document business solutions for CPE